> Case Study

One InBox

~/ An all-in-one application for independent medical practices to easily track all communications, appointments, supply levels and payments.

Role: Designer // 2024

One InBox dashboard overview

Problem

Medical receptionists struggle to maintain communications over several different platforms while manually maintaining bookings and invoicing patients.

Owners need informative insights into their finances to make informed business decisions.

Design

One InBox is a multi-channel communication system that can access any messaging service to appear in one inbox.

Depending on the type of user, key insights on the business can be seen with automatic supply ordering as a feature that can be enabled.

One InBox inbox view
One InBox conversation view

Multi-Channel Inbox

Appointments, correspondence and payments can now flow into one main system regardless of the platform the patient uses.

One InBox supply management
One InBox supply management

Supply & Demand

Supplies are tracked and suppliers are logged to ensure stock never runs out and proprietors always pay the best price for their stock.

\ Stack

Figma
User Interface
User Experience

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